WHO ARE WE ?

We are committed to respecting your privacy when using the rova-caviar.com website and to your rights regarding the protection and control of personal data.​.

For any questions or comments related to this privacy policy, please contact Rova Caviar Madagascar.​

The processing of personal data related to the website is subject to French law of January 6, 1978 (protection of privacy regarding personal data processing) and, as of May 25, 2018, the European Regulation 2016/679 of April 27, 2016 (RDGP). For more information, visit: https://www.cnil.fr/fr

HOW WE COLLECT INFORMATION

We obtain personal information and data directly from you or through third parties whom you have authorized to disclose information to us. No personal data is collected automatically by the site. We only process data that you voluntarily provide, for example, by filling out a contact form on the site, emailing us, etc.

Examples of collected data include: Name, surname, postal address, email.

Other data that might be automatically collected are solely for statistical purposes, such as your IP address and the web pages visited, but remain completely anonymous.​

USE OF DATA

Rova Caviar Madagascar uses your data to meet needs generated by your visit to our site, mainly for contractual purposes:​

• To process your orders,
• To provide requested services, record and respond to your inquiries,
• To notify you about changes to our services,
• To send communications you've requested that may interest you (products, services, etc.),
• For administrative or business purposes,
• To improve our website and activities,,
• Regarding our legal rights and obligations,
• For other purposes, but only with your express consent.

We regularly review the retention period for personal information. We keep your personal data in our systems as long as necessary for the activity concerned or as specified in the contract we have with you.​

USE OF COOKIES

Our website uses specific cookies essential for its proper functioning. Our cookies do not personally identify you. They primarily ensure the website operates and optimize your user experience, understand your interests, and measure our site content's effectiveness.​

LINK TO OTHER SITES

Your data is for internal use only and will never be sold or given to other individuals or entities, related or unrelated to our company. This policy applies only to our site, and we encourage you to review the policies of other sites you visit through our services.​

We cannot be held responsible for the practices and policies of other sites you visit, including those linked from our site.​

If you accessed our site from a hyperlink on another site, we are not responsible for that site's practices and policies and suggest you review their policies.​

YOUR CHOICES

You can choose whether to receive information from us. If you wish to receive communications about offers, you can let us know via email or through our site. We will not contact you about our offers via email, post, telephone, or messaging unless you have given us prior express consent. You can change your preferences at any time.​

WHO HAS ACCESS TO YOUR INFORMATION? DATA TRANSFER TO THIRD PARTIES​

Your personal data will be used by Rova Caviar Madagascar and will not be sold or rented to third parties. Your personal data may be shared with subcontractors (banks, IT providers, suppliers, etc.) only within the scope of our mission and according to this declaration. It may also be shared in the event of a sale, in whole or part, of our assets or business to a third party; during a restructuring or reorganization of our activities; if legally required (by judicial or administrative authorities); to enforce our terms of use, or to protect the rights, property, or safety of our clients.​

RETENTION PERIOD

We primarily retain your data for contractual purposes and keep them for the necessary duration to achieve the purposes mentioned in this charter. There is no universal data retention period. Rova Caviar Madagascar has the right to destroy or anonymize data so it can no longer be associated with you.​

YOUR RIGHTS

You have the right to access your personal data and be informed of their use, to rectification, erasure, restriction of processing, opposition to use, the right to data portability, and to withdraw your consent to their use.​

If you wish to change your email address or any other information we have about you, or if such information is inaccurate, you can inform us by mail at e-boutique@rova-caviar.com.​

We reserve the right to make changes to this policy. The latest version will prevail.​